DISH
Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years.
Our business reach spans satellite television service, live-streaming and on-demand programming smart home installation services, mobile plans and products, and now we are building America's First Smart Network(TM).
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department SummaryThe In-Home Services field professionals lead all field operations and thousands of technicians in 135
facilities across the country.
Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
Job Duties and ResponsibilitiesThe Field Service Manager provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction.
We are looking for a leader with strong problem solving abilities, excellent interpersonal skills and a customer service focus.
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible.
This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team.
We provide a company vehicle, free DISH programming, paid training, and incredible opportunity for advancement.
Key
Responsibilities:
Supporting new employees through training and future developmentDemonstrating and coaching behaviors that ensure quality customer serviceTraining existing Installers/Technicians on changing processes, procedures, and technologiesConducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standardsImproving team and individual performance by working hands-on alongside the techniciansManaging fleet-related processes including vehicle maintenance and upkeepAddressing escalated customer and/or employee issuesSkills, Experience and RequirementsEducation:
High School diploma, college degree preferred but not requiredSkills and
Qualifications:
A strong competency in leading, developing, mentoring, and coachingAbility to read and interpret safety rules, operating and maintenance instructions, and procedure manualsAbility to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reportsAbility to write reports and correspondenceExcellent presentation, facilitation, and communication skillsAbility to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicleAbility to climb a 40 Ft.
ladder safely.
Employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder.
The fall protection equipment capacity is 310 pounds and the tools are 40 poundsWillingness to work flexible hours, including weekendsSalary RangesCompensation:
$72,500.
00/Year - $85,000.
00/Year BenefitsWe also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:
DISH Benefits.
The base pay range shown is a guideline.
Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
About the Company:
DISHOur Vision is to change the way the world communicates.
Our Mission is to connect people and things.
We're DISH.
We're the ones who pioneered the DVR and commercial-free TV.
Colorado-born and family-owned, DISH has proudly served America since 1980.
We make a point of listening to our customers and giving them what they want in an industry notorious for ignoring people.
Of course, we're proud of our past accomplishments, but our true excitement lies in the future.
DISH is our core business, but we're also focused on growth with TV services like Sling, which reimagines the way people watch TV.
We're redefining the future of communication and connectivity too, with wireless spectrum and the Internet of Things.
Nothing is out of our reach, and the opportunity to shape the future of entertainment and technology has never been more tangible.
WHO WE'RE LOOKING FORAt DISH, we know that skills can be taught but a true fit is so much more than that.
We look for three main things when hiring:
ENERGY, INTELLIGENCE, and NEED TO ACHIEVE.
We want curious people with a positive attitude who are willing to put forth the effort to achieve something great in their career.
We are not afraid of change.
Whether it be technology, business, or culture, we are willing to learn, innovate, and admit mistakes.
We do this so we can lead.
We have the energy, intelligence, and desire necessary to change the future of entertainment technology.
Do you?Company Size:
10,000 employees or moreIndustry:
Telecommunications ServicesFounded:
1996Website:
https:
//www.
dish.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our business reach spans satellite television service, live-streaming and on-demand programming smart home installation services, mobile plans and products, and now we are building America's First Smart Network(TM).
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department SummaryThe In-Home Services field professionals lead all field operations and thousands of technicians in 135
facilities across the country.
Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
Job Duties and ResponsibilitiesThe Field Service Manager provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction.
We are looking for a leader with strong problem solving abilities, excellent interpersonal skills and a customer service focus.
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible.
This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team.
We provide a company vehicle, free DISH programming, paid training, and incredible opportunity for advancement.
Key
Responsibilities:
Supporting new employees through training and future developmentDemonstrating and coaching behaviors that ensure quality customer serviceTraining existing Installers/Technicians on changing processes, procedures, and technologiesConducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standardsImproving team and individual performance by working hands-on alongside the techniciansManaging fleet-related processes including vehicle maintenance and upkeepAddressing escalated customer and/or employee issuesSkills, Experience and RequirementsEducation:
High School diploma, college degree preferred but not requiredSkills and
Qualifications:
A strong competency in leading, developing, mentoring, and coachingAbility to read and interpret safety rules, operating and maintenance instructions, and procedure manualsAbility to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reportsAbility to write reports and correspondenceExcellent presentation, facilitation, and communication skillsAbility to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicleAbility to climb a 40 Ft.
ladder safely.
Employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder.
The fall protection equipment capacity is 310 pounds and the tools are 40 poundsWillingness to work flexible hours, including weekendsSalary RangesCompensation:
$72,500.
00/Year - $85,000.
00/Year BenefitsWe also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:
DISH Benefits.
The base pay range shown is a guideline.
Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
About the Company:
DISHOur Vision is to change the way the world communicates.
Our Mission is to connect people and things.
We're DISH.
We're the ones who pioneered the DVR and commercial-free TV.
Colorado-born and family-owned, DISH has proudly served America since 1980.
We make a point of listening to our customers and giving them what they want in an industry notorious for ignoring people.
Of course, we're proud of our past accomplishments, but our true excitement lies in the future.
DISH is our core business, but we're also focused on growth with TV services like Sling, which reimagines the way people watch TV.
We're redefining the future of communication and connectivity too, with wireless spectrum and the Internet of Things.
Nothing is out of our reach, and the opportunity to shape the future of entertainment and technology has never been more tangible.
WHO WE'RE LOOKING FORAt DISH, we know that skills can be taught but a true fit is so much more than that.
We look for three main things when hiring:
ENERGY, INTELLIGENCE, and NEED TO ACHIEVE.
We want curious people with a positive attitude who are willing to put forth the effort to achieve something great in their career.
We are not afraid of change.
Whether it be technology, business, or culture, we are willing to learn, innovate, and admit mistakes.
We do this so we can lead.
We have the energy, intelligence, and desire necessary to change the future of entertainment technology.
Do you?Company Size:
10,000 employees or moreIndustry:
Telecommunications ServicesFounded:
1996Website:
https:
//www.
dish.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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