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Service Technician I - Dental

Overview
Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental, veterinary and rehabilitation supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business.
Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.
Who are we looking for?
Patterson Dental is looking for an independent worker who is interested in the field of bio-medical (dental) device and equipment repair.
What can you expect as a Service Technician I?
As a Service Technician I, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Service Technician I learns and follows manufacturer guidelines relative to the repair of devices. This position will also include receiving shipments, organizing the warehouse, and delivering products from the warehouse to job sites throughout the New York and New Jersey metro area. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center.
Responsibilities
Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment.
Receiving shipments, organizing warehouse, and delivering products to job sites.
Managing vehicle inventory and restocking as necessary.
Ensuring proper vehicle maintenance guidelines and safe driving habits are followed.
Repairing equipment to meet manufacturer's specifications as well as all company, OSHA or other agencies' policies related to asepsis.
Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time.
Other duties as related to the Service Technician I position.
Qualifications
What background and experience is needed?
The ideal Service Technician I candidate will possess a minimum of a High School Diploma or equivalent. Technical training in the bio-medical or electronics field is preferred.
Must have expeirence driving a forklift.
A valid driver's license and clean driving record is required.
General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is preferred.
General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is also beneficial.
Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.
What physical capabilities are required?
You must be able to lift up to 100 pounds.
If this sounds like the challenge you are looking for, we invite you to submit your application. Click here for information regarding the hiring process at Patterson!

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